Careers

Automotive Service Advisor

Job Description

!!! NOW HIRING !!!

Considering a change, are you looking for a new and exciting career? For more than 40 years, Doug Smith Dealerships has been successfully meeting and exceeding the expectations of our clients by providing extraordinary customer service. We are looking for highly motivated individuals that are looking to excel as a Service Advisor in the Automotive Industry. A strong background with a manufacturer is encouraged but not necessary.

Reasons to work at Doug Smith Autoplex:

• Great pay
• Paid Training
• Career Growth
• Outstanding Parts Inventory
• Fully Trained Technicians
• Fair Dispatching
• Drug Free Environment

WE OFFER OUTSTANDING BENEFITS

• Paid Time off, (10 days after 1 year)
• 7 Paid Holidays (New Years Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas Eve, Christmas Day)
• Health Benefits (Select Health)
• Medical, Dental, Vision, Short and Long-term disability, Life Insurance
• 401K
• Health Savings Account,
• Free Online Education, No-cost, No-Debt College Degree for you and your family, Including tuition, books, and technology fees through [email protected] with Strayer University

Responsibilities

What you will be doing as a Advisor:

• Address the customer primary concern
• Be dependable and punctual, and process driven
• Meet and greet customer with a smile
• Answer incoming phone calls
• Properly document the cause and the correction in our DMS
• Perform a Multi-point walk around with the customer
• Sell needed and recommended repairs & services
• Communicate and follow through with daily responsibilities
• Completed all factory and dealer training

Qualifications:

• 2 to 3 years of automotive experience preferred but not required
• Self-motivated
• Communication skills, patience, creativity, eye for detail
• Basic computer skills
• Maintain valid driver’s license

Technician – Automotive Tech

Company Description

Doug Smith Autoplex has been in business since 1979 and is family owned. Our missionsstatement is to “Provide outstanding service by treating others the way we would like to be treated.” We offer full benefits including Paid time off, 7 days of holiday pay, health benefits (Select Health) including Medical, Dental, Vision, Short and Long-term Disability, Life Insurance, Health Savings Account, 401K and free schooling through Strayer University.

Technician – Automotive Tech

Job Description

Responsibilities
What you will be doing as a Technician:

• Address the customer primary concern
• Properly document the cause and the correction in our DMS
• Perform the work on each repair order with efficiency and in accordance with the dealerships, State of Utah, and factory standards
• Perform a quality Multi-Point Inspection and record all results within the ASR Program
• Ability to communicate with the Service Advisors and Parts Advisors
• Notify Service Advisor immediately of any outlying issues that may take longer than promised
• Keep your workspace clean and clutter free
• Complete all your Factory Web Training in a timely manner and stay current with all training
• Respect the customers vehicle and keep it clean, clean up any mess that was made during repairs.
• Understand all Factory warranties and Policy and Procedures

Qualifications

• 2 to 3 years of automotive experience preferred
• Factory Training preferred but not required
• Self-motivated to be a productive technician
• Communication skills, patience, creativity, eye for detail
• General mechanical skills
• Brand specific training/certification preferred but not required.
• Safety and Emissions certification preferred but not required
• Basic computer skills

Job Types: Full-time, Commission
Pay: $30,000.00 – $120,000.00 per year